Employees form perceptions about the businesses for which they work and formulate ideas relative to the success of the business. They also form informal power structures consisting of employees who have earned a position of influence. Since all business decisions affect employees, considering their input in the decision making process increases the probability of the change associated with those decisions being accepted and successful. 30% to 70% of all decisions affecting change fail. One big reason is that employees feel their input is ignored or discounted. Knowing the people of influence in an organization is also critical to the acceptance and success of change. These connectors can make or break any initiative. Knowing who they are and soliciting their help greatly ensures acceptance.

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